Technology Services 4 (TS4)
A simpler, compliant way to buy public sector IT
Approved TS4 Government Commercial Agency Supplier (RM6190)
Public sector IT shouldn’t feel complicated
Buying IT through a public sector framework can feel daunting. There’s pressure to get it right, limited time, and very little room for mistakes.
That’s where we come in.
Bespoke IT Solutions is an approved supplier on the Government Commercial Agency Supplier list for Technology Services 4 (TS4) framework, giving public sector organisations a clear, compliant route to trusted IT support.
We help you access the right IT services without noise, confusion, or hard sell. Just calm, capable support from people who know what they’re doing and care about doing it properly.
A trusted route to IT support that puts people first
We’ve built our reputation supporting organisations that operate under real pressure, with high expectations around security, reliability, and governance.
Through TS4, we now bring that same award winning, people first approach to public sector organisations.
What that means for you:
• Clear guidance in plain English
• Real people at the end of the phone
• Steady, dependable delivery
• Support shaped around how your organisation actually works
If you’re new to TS4, you’re in safe hands. We’ll guide you through the process from first conversation to delivery, without assumptions or jargon.
A trusted route to IT support that puts people first
We’ve built our reputation supporting organisations that operate under real pressure, with high expectations around security, reliability, and governance.
Through TS4, we now bring that same award winning, people first approach to public sector organisations.
What that means for you:
• Clear guidance in plain English
• Real people at the end of the phone
• Steady, dependable delivery
• Support shaped around how your organisation actually works
If you’re new to TS4, you’re in safe hands. We’ll guide you through the process from first conversation to delivery, without assumptions or jargon.
What is the Technology Services 4 (TS4) framework?
Technology Services 4 (TS4) is a limited list of pre approved companies on the Government Commercial Agency Supplier framework that helps public sector organisations buy technology services through a pre‑approved, compliant route. [gca.gov.uk]
It replaces Technology Services 3 and is now one of the main ways public sector teams procure IT.
TS4 covers support across the full technology lifecycle, including:
Technology and digital strategy
Service design and improvement
IT support and device management
Large scale change programmes
Applications and data
Cyber security and resilience
Cloud and hosting services
In simple terms, TS4 reduces procurement effort, removes unnecessary admin, and helps you focus on outcomes rather than process.
Why choose Bespoke IT Solutions through TS4?
Public sector IT decisions affect staff, service users, data, and public trust. We understand that responsibility and take it seriously. Our approach is built around doing the right thing, clearly and consistently.
When you work with us through TS4, you get:
Real people, UK based support
You’ll speak to experienced professionals who know your environment and care about solving problems properly.
Clear, steady communication
No surprises, no disappearing acts, and no unnecessary complexity.
Security led, calm advice
We help protect your organisation without fear‑driven messaging.
Support shaped around you
Every service is tailored, never one‑size‑fits‑all.
A long term mindset
We focus on building stable, trusted partnerships, not short‑term wins.
Public sector IT services available through TS4
Through the Technology Services 4 framework, we support public sector organisations with IT services that are practical, proportionate, and well‑governed.
This typically includes:
- Managed IT support and service desk
- Modern workplace and device support
- Cyber security and risk reduction
- Cloud and infrastructure support
- Service transitions and improvements
- Sensible, well‑paced modernisation
We help you avoid oversized contracts and overcomplicated solutions, focusing instead on what will genuinely make life easier for your team.
IT support shaped around your sector
TS4 is used across many public sector environments. We adapt our approach to match the realities of each one:
Central government and arm’s length bodies
Local authorities
Health and care organisations
Education and learning
Emergency and blue light services
Housing and social support
Charities and third sector organisations
Devolved and regional bodies
Our focus is on stability, approachability, and support that people feel comfortable using.
New to the TS4 framework?
You don’t need to be a procurement expert.
We regularly support organisations that are new to TS4 and help you:
Decide if TS4 is the right route
Shape a scope around real outcomes
Navigate the process clearly and compliantly
Feel confident you’re doing things properly
Our job is to make TS4 feel straightforward, supported, and manageable.
Technology Services 4 (TS4) FAQs
What is the Technology Services 4 framework?
Technology Services 4 (TS4) is a limited list of pre approved companies on the Government Commercial Agency Supplier framework that help public sector organisations buy technology services through a pre‑approved, compliant route.
Who can use TS4?
Central government, local authorities, NHS and health bodies, education organisations, charities, blue‑light services, and devolved administrations.
Is TS4 suitable for smaller organisations?
Yes. TS4 includes lower‑value and lower‑complexity routes designed to support organisations of all sizes.
Can you help us understand how to use TS4?
Absolutely. We guide organisations through the process clearly and without assumptions.
Let’s make TS4 feel simple
Whether you’re exploring Technology Services 4 for the first time or already buying through the old Crown Commercial Service agreements, we’ll meet you where you are and help you move forward with confidence.